Privacy
Camden Meals on Wheels is committed to safeguarding consumer privacy on this site and any personal information provided to us. We manage and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
What personal information do we collect?
Camden Meals on Wheels collects personal information about donors and supporters connected to us. Information collected varies depending on your interaction with us and may include your name, address, telephone numbers, date of birth and email address. If you make a donation or payment to us, we may collect the amount of the donation, bank and credit card details. Some information we collect is considered āsensitive informationā. Sensitive information which we may collect includes information as to whether you or a person to whom you are related has a disability, however we will only do so where you have provided consent.
How we collect and use the information
Camden Meals on Wheels will only obtain information that is supplied voluntarily by you. If Camden Meals on Wheels needs additional personal information to customise its services, or to tell you about new features or services, you will be explicitly asked for that information and told why it is needed.
We may collect information via your communication with us, including telephone, email, in writing or faceātoāface; social media platforms; use of our website (including where you make a donation, register to become a volunteer, or participate in a fundraising campaign).
The main purpose for collecting your personal information is to enable us to provide our services, tailor our communications with you, and continuously improve our relationship with you. All fundraisers and donors to Camden Meals on Wheels will receive the newsletter communications known as the Camden Meals on Wheels Newsletter publication unless advised otherwise.
Camden Meals on Wheels will not provide your personal information to any other individuals or organisations without your prior consent except where required by law to do so, or where that information is provided on a confidential basis to contractors who provide services to Camden Meals on Wheels (for example database management, printing and mailing). In these cases, we ensure that our contractors are also bound by the Australian Privacy Principles to keep your personal information confidential.
Security
Camden Meals on Wheels stores all personal information electronically on our secure servers, generally in an encrypted format. All data is password protected and only accessible by authorised personnel. Camden Meals on Wheels websites use the latest Secure Sockets Layer technology (SSL) to ensure safe data and donation transactions. Camden Meals on Wheels maintains the highest level of Payment Card Industry (PCI) compliance.
We will take all reasonable steps to ensure that the personal information we maintain is accurate and upātoādate. If you permit access or believe any of your personal information held by Camden Meals on Wheels is not accurate, please contact us using the details provided. For security reasons, any request for details of information held by Camden Meals on Wheels should be made in writing. You may be asked to provide proof of identity.
Enquiries / Further Information
If you have any questions or feedback about this privacy policy, or your personal information, please contact:
Camden Meals on Wheels
Unit 1, 18C Little Street
Camden NSW 2570
Telephone: 02 4655 6822
Email: admin@camdenmealsonwheels.com.au